Privacy Policy

1. Information Collection and Use

We collect personal information such as your name, phone number, email address, and pet details when you contact us, schedule appointments, or sign up for reminders or updates. This information is used solely to provide veterinary services and communicate with you. No mobile information will be shared with third parties/affiliates for marketing/ promotional purposes. All of the above categories exclude text messaging originator opt- in data and consent; this information will not be shared with third parties.

2. SMS Messaging Consent

By providing your mobile number, you consent to receive SMS messages from Deep Creek Veterinary Clinic. These may include:
- Appointment reminders
- Health alerts and follow-ups for your pets

3. SMS Privacy and Data Use

- Consent: You are consenting to receive recurring SMS messages from Deep Creek Veterinary Clinic.
- Third-Party Sharing: Your personal information, including your phone number, will never be shared with third parties for marketing purposes.
- Message Frequency: Message frequency may vary depending on your pet’s care schedule and our clinic’s communications.
- Opt-Out: You can opt out of SMS messaging at any time by replying STOP.
- Help: For assistance or more information, reply HELP.
- Rates: Message and data rates may apply, depending on your mobile carrier and plan.

4. Data Security

We take reasonable precautions to protect your personal information. All data is stored securely, and access is limited to authorized personnel only.

5. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at  deepcreekvet@gmail.com.